Our aftersales management
Our aftersales team ensures that your HECHT systems remain efficient, safe and future-proof in the long term.
HECHT thinks service holistically.
Our after-sales team is on hand to advise you, from your enquiry through to the coordination and dispatch of spare parts and components.
HECHT spare parts management
Whether emergency packages or regular deliveries, we ensure your system availability and minimise risks. In the event of component failure, we offer rapid assistance worldwide. Your benefits:
- Preventive spare parts planning: Overview of spare and wear parts.
- Active/incident-related spare parts management: We help out in an emergency.
- Detailed spare parts advice: value retention through targeted measures.
- Optimisation of warehousing: Reduction of storage costs.
- Intelligent modularisation: One component, many possibilities.
- Reliability: Original HECHT spare parts for long product life cycles.
- Customised supply: Important spare parts on call by arrangement.
Life cycle management
One of our goals is to take a holistic view of the life cycles of a HECHT system and to maintain the value of the capital goods. Even long after commissioning, your systems should have a high level of availability, and we will be happy to advise you on this.
Maintenance concepts
Benefit from our expertise. We are happy to keep the HECHT systems in perfect condition for you. In addition to regular maintenance to increase reliability, we are happy to train your team of technicians in the proper handling of the system during set-up work. Minimise your downtimes in this way. Remote maintenance is also part of our services, where appropriate. Let us provide you with a non-binding service offer and preserve the value of your systems.
Retrofits
Changing requirements for the use of your system, a new technical standard or new regulations lead to new requirements for your system. Modernise your systems by replacing older components and secure your competitive advantage. Retrofits offer you a considerable cost advantage. For a partial or complete modernisation, HECHT is at your side with comprehensive consulting services in compliance with your specifications and all necessary guidelines and regulations in order to bring your systems up to the desired or required standard.
